

As those of you who have followed this blog regularly have probably figured out, we have mixed emotions when we hear of a new residential development from Toll Brothers in the city. On the one hand, we are elated that the nation’s largest luxury home builder has such confidence in its home city and its future. On the other, we look at the developments and ask ourselves, Couldn’t they be something more?
That ambivalence was magnified somewhat when we received the publicity materials Toll Brothers City Living, the division responsible for the firm’s Philadelphia projects, handed out at last November’s groundbreaking on the 2400 South project. On the cover were images of striking skyscrapers, the kind that make many urbanophiles and Philly boosters salivate.
Those, we found out, are located in New York, where Toll Brothers City Living has also established a successful beachhead.
So why haven’t we seen anything like them here? Brian Emmons, Toll Brothers’ vice president for the City Living division, explained why in a recent interview at his Naval Square office.

“We’re not pioneers,” he said. “A lot of developers, when they go into a market, they try to create a market based on a dream they have. When we look at every single land deal we do, we look at what’s available and what’s selling in each marketplace.”
As a publicly traded company, Toll Brothers has to operate this way – it has shareholders to satisfy. A private developer like Bart Blatstein can afford to take bigger risks and build developments whose payoff may come further down the road, carrying the near-term losses with profits from other developments. Stockholders tend to frown on this business model.
And when Toll Brothers looks at the Philadelphia market, what it sees is a landscape littered with high-rise luxury residential projects that proved way too premature.
“When you look at a lot of those high-rise condos, a lot of them had been completed about five or six years ago, and they have a lot of inventory,” Emmons said. “Waterfront Square had been completed for five years, and most of the units there went to auction. The Murano went to auction. 10 Rittenhouse went into bankruptcy.”
Part of the problem stems from construction costs. “In Philadelphia, it costs about $250-$300 a square foot to build this kind of place,” he said. Meanwhile, luxury homes in the city sell for about $200-$300 a square foot.
You do the math. Toll Brothers did. “When it costs that much to build it, and that doesn’t even include your carrying costs, you’re upside down before you even build it.
“When you look at our New York products, you see a lot of great high-rises. Those are selling for $1500-$3000 a square foot.”
“The market can sustain it there,” added Toll Brothers City Living marketing executive Todd Dumaresq, who is based there.

Another reason why Toll’s luxury projects here tend towards the safe and traditional is because residents have indicated with their voices that they prefer such projects overall. Areas like Northern Liberties, where nontraditional architecture is welcomed and encouraged, are still the exception to the rule. A more common reaction is the one Society Hill residents gave Stamper Square, a proposed mid-rise hotel/apartment/retail complex on the site of the former Newmarket complex. Sustained complaints delayed the project to the point where, by the time the developer had received the necessary approvals, financing had dried up. Toll Brothers’ proposal for a more traditionally styled and sized condominium, by contrast, sailed through the approval process.

Which brings us to another oft-voiced complaint – the Toll projects are pure residential plays, by and large. Its first Philly success, Naval Square, is a gated community. This is city living, right? Where’s the retail? Where’s the yeasty mix of uses Jane Jacobs told us real city neighborhoods display?
Once again, the behavior of the buyers and would-be neighbors shows that most of them do want it – just not next door to them.
“Look at 777 South Broad. Does that have commercial? Is it full?” Emmons asked. “Or the Murano. Does that have commercial? Is it full? Or look at the Piazza. It’s full, but how many times have those tenants swapped over? Or 1352. Not a single commercial tenant save for a dental clinic. And this is on South Street!
“We would love to build mixed residential/commercial in this market, but right now, [builders who do] can’t fill their retail. We would love to build more retail in the area, but based on what we’re seeing, it isn’t full. While everyone likes to live near commercial, the luxury demographic buyer chooses to live two to three blocks from it, not directly above it.
“The immediate neighbors didn’t want Stamper Square,” he said. “The people five and six blocks away wanted it.”
That goes for New Yorkers too, said Dumaresq. “Even in New York, a lot of our properties don’t have a retail component to them. Of the last three we’ve developed and sold, only one has a retail component to it.”
And what about all that parking? “When we can, we like to build [projects with] parking in New York, because it’s something people look for in the luxury market,” he continued, echoing statements made by other high-end developers here.
Overall, the company is pleased with its foray into urban development. “The suburbs have been our bread and butter and will continue to be, but we saw an opportunity to expand our market,” Dumaresq said. And the division continues to grow: “We just expanded into Washington, DC. We purchased our first property near Bethesda, Md. That will be the first project built under the Toll Brothers City Living umbrella there.” The City Living division started out with a project in Hoboken, N.J., in 2003, and expanded into Philly with the Naval Square project in 2005. It built its first Manhattan development three years later.
Emmons says Toll Brothers would welcome the opportunity to build denser, mixed-use developments and high-rise apartments in its home region, but the market for such projects isn’t big enough yet and the cost structure makes them unfeasible outside a few specific neighborhoods: Rittenhouse Square, Society Hill and Old City. (Need we remind you that the last of those neighborhoods has a zoning overlay with a height limit?)
“The thing that makes Philadelphia Philadelphia is that this is a city of neighborhoods,” he said. “Those neighborhoods have their own distinct identity, and you have to approach every single neighborhood individually and assess what is the right fit to the neighborhood.”
Except as noted, all photos by the author

Excuses. Excuses. Waterfront Square failed because of its location. Murano’s location is less than ideal too and especially from a retailers perspective. 10 Rittenhouse suffered from too many delays that put delivery at the wrong time. These are all terrible examples for Toll to cite.
As for retail, if done right, it can succeed. And neighbors will want more of it. Toll’s experience with retail resistance in NYC is limited to the Upper East Side which is a poor example. Just look anywhere else in NYC or DC. It works and it’s desired. One might also see that Philadelphia is not the only city out there with neighborhoods…
[...] Toll Brothers, the suburban luxury residential developer, often criticized for being, well, suburban… to the Philadelphia Real Estate Blog. Vice President of the city living division Brian Emmons stressed that his company pragmatically acts in accordance to the realities of a given market, and consequently, doesn’t delve into many high-rise projects because Philly is not New York, or many mixed-use buildings because those who opt for luxury-living usually scoff at such Jane Jacobs-inspired spatial synergy. [...]
First off… Philadelphia real estate blog… you should totally get Disqus for your blog. It works so much nicer than what you got going on here for the comment section.
Second… can anyone tell me why retail isnt working? If we are increasing our downtown population, why are we not increasing retail? I just bought a house at 2nd and girard, and the space under the superfresh has been empty for 2 years now! Its a big space too! Is retail still feeling the pressure from the recession while the housing market is still pushing along? I dream all the time of being to walk around the piazza or along 2nd street, buying things I actually want. most all those stores are boutique fashion and jewelry which I am not interested in. But what is it about Philly that has the retail down? Cause I totally agree with you that we need more retail to support higher end developments.
Fair enough.
The current residents sure DO matter; they’re the ones who get to pass judgement on projects that require trips to the Zoning Board of Adjustment for approval, like the Stamper Square project mentioned in the blog post.
The middle class buy those infill homes in places like Fishtown and Point Breeze. Toll Brothers doesn’t build homes for these folks.
I don’t think it’s the residents that matter in this process; it’s the potential residents that matter. (I’m assuming the city is trying to attract middle-class and higher-income residents who generate tax revenue.)
I think not, though I’d say there are some residents who are determined to make it so whenever they get the chance. But the bulk of new construction here is not the large-scale developments Toll specializes in but smaller-scale infill projects. With that as the dominant model, it’s harder to turn city neighborhoods into simulated suburbs. The Philadelphia Housing Authority actually did a bang-up job of doing that with its new construction around the Richard Allen Homes.
So is it inevitable that the city becomes just a little bit more suburban in flavor?
no sh!t shorty
It’s interesting to note the failure of a good deal of the condo and apartment complexes in the city to take off and it reminds me of the some of the recent arguments by economists (think it may have been Edward Glaeser, but don’t quote me on that) that the housing supply in cities that is being generated by developers simply does not meet the demands of the consumer. While people are moving into the city, their demographics are such that the luxury properties being developed are far outside of their price range. Looking for properties in the city as present, I am very confused as to whom the target market for these developers is. Instead of building apartments for more affordable price ranges, developers are too focused on building $2-3K/month luxury properties with a small target demographic in mind. It’s really bizarre to see that more affordable regions of the city, such as USW that are quite safe continue to suffer from a paucity of development when the market exists for building cheaper apartments and condos geared towards the student and young professional demographic.
Toll Brothers remains focused exclusively on the upper end of the market, and the fact that its houses sell well suggests there is a market there. I don’t know why they don’t build homes for the middle or upper-middle range – I certainly see enough nice ones in our listings, built by independent small builders, by and large – but they don’t.
“USW”? I’m probably going to slap my forehead when you tell me what the initials stand for, but what do the initials stand for?
There are actually plenty of affordable houses and apartments still in this city. They’re just not in the neighborhoods where everyone wants to live. Many of these neighborhoods have many positive attributes and strong bones, as I’ve discovered about the Near Northeast neighborhood that has been my home for the last year and a half. But they’re not fashionable, and Northern Liberties and East Passyunk are. Real estate is as susceptible to changing fashion as clothing is.
Hey Sandy. Sorry, I was referring to University Southwest, Philadelphia2035 has drilled the district naming convention in my head.
I have just found it incredibly strange that developers, by and large, seem hesitant to invest in mid-income apartment projects (not 100% sure about condos, I’m not in the market for one at this point).
I guess I question why developers seem to be willing to gamble considerable amounts of money away on super-luxury apartments along the Delaware when there is plenty of space and demand in places like Baltimore Ave. and lower Lancaster Ave. Much of what I have seen going up in University City as a whole is $2-3K apartments with expensive amenities, which is more in line with DC prices (recent point of comparison). I understand that some developers are targeting this market, but why is it that we are not seeing any large developers targeting the middle-income market?
Am I simply being naive? Is it too expensive to build any other form of housing in these attractive regions of the city? Feel free to tell me if I am being a crazy idealist.
More tiresome whining about how we’re supposedly so inferior to New York…wah, wah, wah…it never ends. And the usual supply side rhetoric, which I’m sure is filled with plenty of half truths and lies and a few isolated references to make their point, so that the developers can get tax breaks or be allowed to use non-union labor (i.e. illegal immigrants). The truth is the condo market here did better than most cities during the recession, in case you forgot there was a recession, which you and Brian Emmons apparently did in this article. The buildings were not “premature”, Brian, (Philadelphia has plenty of successful condo towers dating back to the 1960s) it’s just that a bunch of developers and bankers destroyed the nation’s economy, or don’t you know that, Brian?
And, he cites three buildings that haven’t filled up their commercial spaces yet (even though there isn’t enough space for all the retailers who want to be here) and says that the neighbors here don’t want retail, but at the community meetings for 2400 South Street the neighbors demanded more retail for hours, (and most wanted a more modern design as well) but Brian and their attorney insisted that it wouldn’t work, even though the building planned across the street has had multiple offers for its couple of retail spaces. This kind of self serving whining by the developers will never end, they’re always going to say we aren’t as good as New York and say insulting lies about Philadelphia and demand tax breaks and whine about union labor, and it’s tiresome and nauseating to read.
Who said anything about “inferior” here? We’re just different, that’s all. And I’m aware that it was the recession, not the neighborhood opposition, that ultimately did in Stamper Square – but had the near neighbors not fought the project so fiercely, it might have gotten off the ground before the housing bubble burst. And they DID fight it fiercely: a friend of mine who shared this post on Facebook drew comments from one of them that strongly indicate she believed her immediate interest in a quiet, low-scale residential block should trump any other interest surrounding this project. And this in the one real commercial-entertainment district within Society Hill’s borders, Head House Square.
Toll Brothers, by the way, uses union labor. That probably adds to their cost of construction.
If you read back through our blog posts on 410 S. Front St., you should be able to figure out that we’re not big fans of suburban-style residential development in the middle of the city. But since I have been critical of it – and because I know Toll Brothers is capable of building truly urban and urbane residential projects – I figured that when I was offered a chance to let them explain why they do what they do, I should let them.
[...] A very discouraging reality check for us. OH well, what can we do? If the cost of the condos in my area starts rising, I would start b****ing about it too. A reminder from Toll Brothers that Philly is not New York – and neither is New York | Philadelphia R… [...]